Privacy Policy

Last updated: 03 June 2021
Practice Number: 0838934 | MP Number: MP0600202

Dr Tembisa Tini Inc. (“we”, “our”, or “us”) respects your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other relevant laws in South Africa.

1. Who We Are

We are a registered obstetrics and gynaecology practice in Port Elizabeth, South Africa, dedicated to providing expert, compassionate women’s healthcare.

2. What Personal Information We Collect

• Identity Information: full name, ID number, birthdate, gender
• Contact Details: email, phone, address
• Health Information: medical records, history, prescriptions
• Billing Data: medical aid, invoicing
• Technical Info: IP address, browser data (via cookies)

3. How We Collect Information

We collect your information when you:

• Book appointments via our website or in-person
• Contact us by email or phone
• Submit forms or register as a patient
• Receive medical care
• Browse our website (cookies)

4. Why We Process Your Information

We process your information for medical and administrative purposes including:

• Diagnosis, treatment, and patient communication
• Issuing referrals, prescriptions, and medical certificates
• Medical aid claims and billing
• Compliance with health regulations
• Improving our services and website experience

5. Use of Cookies

Cookies help us improve website functionality, track usage, and remember your preferences. You can manage cookies in your browser settings.

6. Sharing Your Information

We do not sell your data. We may share it with:

• Medical labs and pharmacies (as needed)
• Medical aid providers
• IT and admin service providers under confidentiality agreements
• Regulatory authorities when required by law

7. Data Storage and Security

We take all reasonable steps to secure your information. This includes encrypted digital records, secure storage of paper files, and limited access to authorised staff only.

8. Your Rights Under POPIA

You may request to:

• Access your data
• Update or correct your information
• Delete unnecessary records (subject to legal limits)
• Withdraw consent for processing
• Object to the use of your data for marketing

To exercise these rights, contact: practice@drtini.co.za

9. Children’s Privacy

We do not knowingly collect personal data from children without guardian consent. If we discover such data, we will delete it unless required for medical purposes.

10. External Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with a revised “Last updated” date. Continued use of our site implies your acceptance of the updated terms.

12. Contact Us

If you have any questions or need further assistance, please contact:

Dr Tembisa Tini Inc.
Email: practice@drtini.co.za
Phone: 0414510369
Address: Suite 201-202 Mercantile Hospital Corner Durban & Kempston Road Korsten, Port Elizabeth, 6014